Private Cloud Basic

Price and availability

 

* Public Cloud trial 45 days period, Private architecture installation upon receipt of the order;

* Available from a minimum of 25 “Standard interface” users: € 21 excl.tax / month / “Standard interface” user;

* What means “Standard interface” (active link)

* If you have less than 25 users, your bill will still be for 25 users.

 

Services included

 

 

* All the services of the Public Cloud offer, plus:

* A VPN tunnel (Linux Strongswan IPSEC compatible) between a GLPI Network Private Cloud instance is only possible if the GLPI instance contacts servers located on the client’s internal network (LDAPs / SMTPs / Connection with an application from the IS internal, etc);

* A read-only connection to the MySQL database of the dedicated instance (either only via VPN, or by public IP filtering of the client);

* Filtering of IPs that can access the instance.

 

 

Architecture (dedicated)

 

 

* OVHCloud host: 1 web server on “DataCenter-01” with its backup on RBX (or vice versa);

* OVHCloud host: 1 database server on “DataCenter-02” with its backup on “DataCenter-01” (or vice versa);

* Scaleway host: copy / archive backups (PAR);

* The web server and the database server are dedicated to the client, they communicate securely on an internal network shared only between them.

 

 

Engagement

 

 

* Annual availability rate: 99%;

* Recovery Point Objective (maximum allowed data loss): 1 hour;

* Recovery Time Objective (maximum allowed interruption duration): 1 hour

 

 

 

Technical characteristics

 

General

 

 

* Limited disk space (storage of GLPI instance): 50GB (additional disks optional);

* Attachment upload size: 20MB;

* System resources (CPU / RAM): dedicated;

* Number of equipment pick-ups with an inventory agent: unlimited;

* Execution of automatic GLPI actions in “CLI” mode: every minute.

 

E-mails

* Same features as the Public offer.

 

User authentication / synchronization

 

* Same characteristics as the Public offer, with the possibility of authentication on LDAP Directory in the customer’s LAN (via StrongSwan Linux-compatible IPSEC VPN tunnel).

 

Backup policy

 

* Full database backups: once a day;

* Incremental database backups: every hour;

* File backups (GLPI attachments): every hour;

* Conservation archiving of backups (on another DataCenter): 30-day rotation;

* Paid option: send backup to a client server (via SSH / SFTP / RSYNC / LSYNC);

* The backups are carried out with our own tools, then are also backedup with the paid services of our hosting providers.