Private Cloud Advanced

Price and availability

 

* Public Cloud trial 45 days period, Private architecture installation upon receipt of the order;

* From a minimum of 100 “Standard interface” users: € 21 excl.tax / month / “Standard interface” user;

* What means “Standard interface” (active link)

* If you have less than 100 users, your bill will still be for 100 users.

 

Services included

 

* All the services of the Public Cloud offer, plus:

* A VPN tunnel (Linux Strongswan IPSEC compatible) between a GLPI Network Private Cloud instance is only possible if the GLPI instance must contact servers located on the client’s internal network (LDAPs / SMTPs / Connection with an application from the IS internal, etc);

* A read-only connection to the MySQL database of the dedicated instance (either only via VPN, or by public IP filtering of the client);

* Filtering of IPs that can access the instance.

 

 

Architecture (dedicated)

 

* OVHCloud host: two (or more depending on the number of users / assets) web servers on two geographically different DataCenters;

* OVHCloud host: a loadbalancer upstream of the web servers (failover);

* OVHCloud host: two (or more depending on the number of users / assets) database servers on two geographically different DataCenters;

* Scaleway host: copy / archive backups (PAR);

* The web server and the database server are dedicated to the client, they communicate securely on an internal network shared only between them.

 

Engagement

 

* Annual availability rate: 99.9%;

* Recovery Point Objective (maximum allowed data loss): no loss;

* Recovery Time Objective (maximum allowed interruption duration): 30 minutes.

 

 

Technical characteristics

 

General

 

* Limited disk space (storage of GLPI instance): 100GB (additional disks optional);

* Attachment upload size: 20MB;

* System resources (CPU / RAM): dedicated;

* Number of equipment pick-ups with an inventory agent: unlimited;

* Execution of automatic GLPI actions in “CLI” mode: every minute.

 

E-mails

 

* Same features as the Public offer.

 

User authentication / synchronization

 

* Same characteristics as the Public offer, with the possibility of authentication on LDAP Directory in the customer’s LAN (via StrongSwan Linux-compatible IPSEC VPN tunnel).

 

Backup policy

 

* Real-time file and database replication on 3 separate geographic sites with 2 different suppliers;

* Full database backups: once a day;

* Incremental database backups: every hour;

* File backups: hourly;

* Conservation archiving of backups (on another DataCenter): 30-day rotation;

* Paid option: send backup to a client server (via SSH / SFTP / RSYNC / LSYNC);

* The backups are carried out with our own tools, then are also doubled with the paid services of our hosting providers.